Services

ICT Authority Kenya

Service delivery that powers government systems

The service portfolio is built around connectivity, hosting, standards, digital access, and secure operations.

Enterprise services

These are the recurring ICTA service areas visible in the source site.

Network services

OGN connectivity, backbone links, and internet access that keep government institutions connected.

Data centre services

Two major Nairobi data centres plus county mini data centres for reliable and scalable hosting.

Managed ICT services

24/7 operations support, monitoring, and county ICT officers for service continuity.

Security services

SSL certification, National PKI, and cybersecurity controls for government systems.

Systems and website development

Custom digital systems and websites for government institutions and public services.

Email services

Secure official .go.ke email hosting under the shared services framework.

Shared platforms

The wider ICTA ecosystem includes public platforms that support learning, service access, and compliance.

Kenya Open Data

Open datasets for transparency, reuse, and public innovation.

Smart County

County-level ICT alignment and service improvement across the public sector.

TIMS

Transport-sector modernization and digital tracking support.

Service details

Each service maps to a practical outcome for agencies, counties, and citizens.

Domains and hosting

The authority is the registrar for government domains and provides shared web hosting after approval and vulnerability checks.

Email onboarding

Government institutions can be onboarded to shared email services through an official request to ICTA.